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Frequently Asked Questions:

About Our Platform:

What is CryptocurrencyCheckout?

CryptocurrencyCheckout is not a traditional payment gateway in the sense that the CryptocurrencyCheckout platform is never in possession of any coins, tokens or assets at any step of any transaction. Instead we take a fully Non-Custodial hands off approach and act only as an information service provider. We do this by only providing the information and conversions necessary for buyers to accurately pay sellers directly to their personal wallets for their products and services, we then use algorithms to scan decentralized blockchain transaction information and identify transactions matching the order and payment details provided. Sellers are then able to use this information to quickly identify and confirm transactions for their orders. These services are provided to buyers and sellers completely free of charge, and are made possible through donations made by our community. If you would like to donate to our project please do so on our Donation Page.

What are the Benefits of using CryptocurrencyCheckout?

No Middleman Fees – Our services are free for stores and their customers to use. We never charge any transaction fees, monthly fees, or service fees.

Stay Decentralized – Be in full control, use any wallet of your choosing. All of your customers transactions will go straight from your customers personal wallet to yours. No third party will ever be in control of your coins, tokens, keys or wallets.

Ease of use – It’s as simple as adding all the wallet addresses for all the Cryptocurrencies you want to accept, creating a installation script, and pasting it into your online store, test the connection and you’re set!

Smooth Checkout Process – We will provide your customers with a smooth checkout process that will let them choose any Cryptocurrency that you accept, provide them with real-time market price conversions so they know exactly how much they are sending you, as well as provide them with multiple sleek options to pay, such as One Click wallet payments for compatible wallets, QR Codes for Mobile Wallets, and even Copy and Paste options for direct from exchange transactions.

Why should you accept Cryptocurrencies for your products and services?

Less Risk – Cryptocurrencies like Bitcoin cannot be charged back. This means no hefty chargeback fees, Penalties, suspended accounts or fraudulent transactions to deal with. (This is especially beneficial when selling Digital goods where most payment services offer little to no chargeback protection.)

Larger Transactions – Market Research has shown that people with Cryptocurrencies are willing to spend more in exchange for the convenience of being able to spend their Cryptocurrencies Directly. (Compared to bargain shopping with Credit/Debit/Cash.)

Larger Audience – Services like PayPal are not available in many Countries, and some people might not have or be able to get access to a bank account or a credit/debit card to make cash based purchases with.

Little Competition – With already over 150 million Bitcoin Wallets created and a large number growing every day, it is clear that there is a lot of people with Cryptocurrencies that are looking to spend, and not a significant amount of Stores or People currently accepting Crypto as a payment method option.

CryptocurrencyCheckout is Non-Custodial & Decentralized?

Yes, We follow the original beliefs of Bitcoin, which is that no third party or bank should ever be in control of your coins, tokens, wallets or keys.
Therefore, all transactions on our platform are done in a fully decentralized manner, and are processed directly peer to peer without any third party ever touching anybodies cryptocurrencies. Simply put, the buyer will pay the seller directly from their own personal wallet, and the seller will receive the payment directly to any personal wallet of their choosing. In this process our Platform is never in control of any form of Funds, Coins, Tokens, Keys, or Wallets at any step of any transaction.

How are transactions kept Decentralized?

To keep all transactions on our platform Non-Custodial and fully Decentralized we never handle funds directly like most other Payment Gateways, instead our plugins just assist your buyer in sending you payments directly, then our platform uses algorithms to scan through transactions on the public blockchain ledger, and we use that publicly available data to cross reference the payments you receive to orders and purchases made on your websites and stores.

How much does it cost? Our Pricing Model and Fees.

How much does using your platform cost?

We believe in the original intention of Crypto, that being of community and not of greed, so as we release our beta we want to make our platform completely free to use for all Stores and their Customers.

Completely Free to use?

Yes, for as long as we can maintain this pricing model, Stores and their Customers will not have to pay a single transaction or monthly fee to use the CryptocurrencyCheckout platform, and it will be completely Free for everyone to use.

What about blockchain network/transaction fees?

The only fees your customers will ever have to pay is the Blockchain network transaction fee's that their desired coin charges to process a Cryptocurrency transaction. Such as the bitcoin, litecoin, or ethereum network fees. (These are the fee's that the blockchain pays the miners to process transactions and keep the blockchain safe and running.)

How can you operate without charging Stores or their Customers any fees?

For the beginning stages of our beta we plan to make our project completely community and donation funded. In order to cover our time and operating costs we hope to fund the project through the Coin Listing process. (Much like a Cryptocurrency Exchange does.) Whereas if a Coin wants to be listed on our platform, the coin and/or their community can donate to the project to get their token listed, and once listed their entire community will be able to use the platform completely free of charge.

Why have you chosen this pricing model?

We feel keeping the platform free and easy to use will be beneficial to everyone because:

  1. It will encourage more E-Commerce Stores to use our platform by lowering or completely eliminating their payment processing fees, thus increasing their profits and their bottom line while also introducing them to more customers wanting to buy and pay with Crypto.
  2. It will benefit Buyers by allowing them to purchase products and services directly with their Cryptocurrencies, and by allowing stores to pass their above stated savings onto their customers, reducing the cost of goods purchased with Cryptocurrencies.
  3. It will benefit the individual Cryptocurrency projects themselves by offering more use cases and adoption for their coin, thus increasing the amount of people wanting to buy/hold their coins, therefore increasing the overall value of their token.
Do you believe this pricing model can work for a payment gateway?

Honestly we're not entirely sure as far as we can tell this pricing model has never been done for a cryptocurrency payment gateway before, making this kind of uncharted waters, but we believe if we can build a strong enough community that helps spread the word about our project, we will all see the fruits of our labor.

If the project is unable to maintain itself with the free pricing model during the beta, we will consider other pricing model possibilities in the future.

Is CryptocurrencyCheckout Safe? Our Platforms Security.

We believe that Security and protecting our users data should be a top priority. Here are just some of the features we use to protect our users and their accounts:

Multi-level cross site validation for transactions. uses multi-level cross site validation to verify and validate all incoming data passed from your website to our platform. This feature protects you and your buyers from Man-in-the-Middle attacks where a hacker or virus could intercept and alter the information passed before it reaches our site.

This works by requiring stores to pass matching data to our platform to be validated, if the information does not match the information provided in your CryptocurrencyCheckout dashboard the customer will not be able to proceed with the checkout/payment process.

Information we validate:

  • Store Identifiers.
  • Wallet Addresses.
  • Security Tokens.

Unique Store Identifiers:
  • Each user will be able to create a unique store identifier when they create their connection on our platform.
  • This identifier is unique and cannot be duplicated exactly by any other user, your customers will use this unique identifier to identify you when they are making payment.
  • Since no two users can share the same identifier, it will be much harder for scammers to spoof or pretend to be you/your store to trick your customers with malicious links.
  • We will show your customer this identifier before every transaction so that they can visually verify that they are indeed paying the person/store that they intended to.

Visual Validation Results on all information passed:

We believe that the key to maintaining maximum trust in crypto, is to provide as much information to the buyer as possible to help them feel comfortable with their purchase.
To accomplish this we allow the buyer to see all information passed from your webstore to our site before they decide to proceed with the payment. This will include things like Order Numbers, Pricing information, Store details, and validation on all wallet addresses.

Database Filtering:

All information passed to our platform goes through a filter that monitors and removes any malicious code before it can hit our databases.

HTTPS Secure Sockets Layer (SSL):

All data and links on our site must be passed through a encrypted connection to our server.

Server Side Firewall:

Active firewall monitoring all incoming and outgoing traffic for potential threats or suspicious activity.

Bot and Script Monitoring:

Our site monitors for Bot and Script activity on our site, challenging or blocking any user producing suspicious activity.

DDOS Protection:

Active DDOS protection against multiple levels of attacks.

SQL Injection Protection:

To protect against harmful data being passed to our database.

Cross Site Request Forgery Protection:

Our site requires that all details passed on our servers contain a unique CSRF token to help protect against third parties intercepting or altering the data passed.

HTTP Strict Transport Security (HSTS):

is a web security policy mechanism that helps to protect websites against protocol downgrade attacks and cookie hijacking

About CryptocurrencyCheckout and how it came to be.

We are developers with over 10 years of combined experience in developing for the E-commerce websites and platforms. With experience in running and operating our own E-commerce business that has served over 30k customers world wide. Also having over 4 years of experience working with and developing for several crypto based projects.

I started this project because I was looking for an easy way to integrate cryptocurrencies into my online store. And through my research quickly found that most of the options available either charged very high processing fees, monthly fees, or required you to write custom code to connect to their platform with little to no help in doing so. Sometimes charging higher transaction fees then traditional credit card processors, which we thought was completely unacceptable as cryptocurrencies were built with the entire transaction network already integrated.

Being a developer after seeing these issues I decided the best option was to just write my own code to accomplish this for my online store. And while developing that project I received many requests from people both in the E-commerce industry and the Crypto industry to develop something similar for their stores/projects.

That was when it became clear to me, the demand was there, so why not adapt my code to allow everyone to use it. And that is where the Platform was born.

Can I donate to help keep this project going?

If you enjoy using the products and services that CryptocurrencyCheckout provides and would like to keep our product selection growing, our services improving and free for all to use please consider donating to keep our project going. Donations can be made on our Donation Page.

Information for Sellers:

How do I install one of your plugins or scripts?

We try to make installation as easy and straight forward as possible. But the process does change from platform to platform, so please check our guides section to see if we have a guide for your specific use case. View Our Installation Guides.

Can I use any Wallet, Exchange or Crypto Address to accept Cryptocurrencies?

Yes, you can use a supported Hardware Wallet, Desktop Wallet, Mobile Wallet, or even an Exchange Wallet Address to receive your Cryptocurrency Payments to. Please note however that in some cases some exchanges may only allow single use addresses, or the addresses on some exchanges may expire over time, leaving your funds going to an address you don't have access to anymore some time down the road. So make sure to do your research about the specific exchange, and make sure it is safe to use the exchanges wallet this way. As some exchanges do recommend against it.

Can I still accept other payments like Paypal, Credit Cards, or even other Crypto Gateways?

Absolutely! Our plugins are designed to not interfere with other payment options, allowing you to offer as many payment options as you like without issue, giving you more options to offer your customers. You can even use other Crypto Payment Gateways along side ours if you like. Just make sure you test them to ensure that they don't interfere with one another, and that choosing which one to use and when remains intuitive for your customers.

Does CryptocurrencyCheckout Offer Automatic Fiat Settlement?

First off, Our platform is more designed for Crypto Enthusiast by Crypto Enthusiast and is more intended for people that are actually interested in having cryptocurrencies. Therefore our platform does not automatically convert Crypto Payments Received into Fiat currencies. (ie: USD, EUR, GBP)

Secondly, Since our platform is never in control of any cryptocurrencies at all, it wouldn't be possible for us to exchange or convert any crypto you receive to your personal wallets.

However, that being said. Some users have utilized the ability to receive their payments directly to a Crypto Exchange Address as a way to quickly sell it/exchange it for another currency. And in some cases even using a trading bots or script to automatically trade or exchange their payments into another currency as soon as it is received. These types of trading bots are sometimes used by Crypto Miners to automatically exchange their mining rewards.

Although this is very possible, we cannot make any suggestions or give advice on doing this, as doing so does introduce some third party risks involved with crypto exchanges and trading bots. So use your due diligence, and make sure you are dealing with safe and reliable sources.

Information for Buyers:

What is a Cryptocurrency TX ID? And Where do I find it?

A Transaction ID (TxID) sometimes also known as a Transaction Hash (TxHash) is an identifier used to uniquely identify a particular transaction. All on-chain transactions have a unique TxID, A Transaction ID usually looks like a long random set of letters and numbers, and can usually be found inside the transaction details of a payment after the coins have been sent.

In some situations such as on Exchanges, or when a wallet is still syncing with the blockchain, you may experience a delay of several minutes to several hours before the transaction has been processed onto the blockchain. In these cases the TxID might not be available until the transaction has been processed by the Exchange and or the Wallet.

Sometimes it may be difficult to find the TxID, or the service may just give you a link to a Block Explorer instead. In these cases you can just grab the TxID or TxHash from the block explorer itself. Or you can google the Block Explorer for the cryptocurrency you are sending, and search for your own wallet address, or the receivers wallet address and try to locate your Transaction ID that way.

Is a specific seller legitimate? is it safe to pay just anybody in Cryptocurrencies?

Our plugins are decentralized, free, and anybody can use them. As Decentralized Cryptocurrency Transactions are non-refundable, and you will be paying directly to the sellers wallet. You should always use your due diligence and do your own research to ensure a seller is legitimate, research that they are a legitimate business and find reviews from past customers. Avoid purchasing products or services that appear too good to be true, or that are fraudulent or blatant scams. Example: If somebody is offering $1000 in exchange for $50, they are clearly trying to scam you out of your crypto and you should not pay them. Remember if a scammer is willing to defraud somebody else, they are willing to defraud you too.

Watch out for Phishing Scams where a person/store/project randomly messages you out of the blue claiming to be someone offering you a great product or service for way less than the MSRP, if in doubt do further research to ensure they are who they say they are.

If you suspect a user/website/store/seller using our plugins is attempting to scam or defraud people please contact us with the sellers details and we will investigate.

Or if you have any questions about a specific seller, or want us to look up their past transactions to see if there are any complaints against them. please contact us here.

I have paid, but my order still shows as Pending Payment on the Sellers Store.

Although your Transaction may have sent instantly, in some cases the seller may need to manually verify the transaction on their side before they process your order. Depending on their business hours, it may take several hours, or until the next business day if it is outside of their business hours. Please be patient, or contact the seller directly on their store if you have concerns. If you do not receive a response from the seller, you can contact us, and we will reach out to the seller as well.

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